Cookies
COOKIE POLICY
Use of Cookies on Venue Pay ApS' Website
When you visit Venue Pay ApS' website and utilize our services, we process your information in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and Danish data protection legislation. We prioritize the protection of your personal data and strive in every respect to uphold your rights as a data subject.
In this cookie policy, you can read about our use of cookies, including the types of cookies we utilize, the purposes of processing, and the rights and options you have concerning cookies.
1. What is a cookie?
A cookie is a passive text file that is stored on your computer, mobile phone, or other device for the purpose of collecting data about your activity on the website. Cookies are used, among other things, to recognize your device, remember preferences, and generate statistics.
Cookies generally do not contain information that can directly identify you as an individual but instead identify your browser or device through information such as IP address, browser type, operating system, screen resolution, and geographical location.
2. What types of cookies do we use and for what purposes?
a) Necessary cookies
These cookies are essential for the website to function properly and to ensure basic features such as navigation and access to secure areas. Without these cookies, the website will not operate as intended. These cookies cannot be opted out.
b) Preference cookies
Preference cookies enable the website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.
c) Statistical cookies
Statistical cookies collect information in an anonymized form for the purpose of analyzing the use of the website. This helps us understand how visitors interact with the website, allowing us to continually improve the user experience.
d) Marketing cookies
These cookies are used to track visitors across websites for the purpose of displaying targeted advertisements that are relevant to individual users. They are typically shared with third-party advertisers and are used for profiling and personalizing marketing efforts.
e) Third-party cookies
Venue Pay allows certain third-party providers to place cookies on our website. These third-party cookies may be used for their own purposes, including analysis and targeted advertising. We have no control over these cookies, and we refer to the respective third parties' policies for further information.
3. How do I manage or opt out of cookies?
You always have the option to withdraw your consent to cookies or change your preferences via our cookie declaration on the website. It is also possible to delete or block cookies through your browser settings.
Please note that opting out of cookies – particularly necessary cookies – may affect the functionality of the website.
4. Consent to cookies
When you click "Yes, please allow all," you provide consent for Venue Pay and relevant third parties to place cookies on your device for the aforementioned purposes. Information regarding your use of the website may be shared with our partners in social media, advertising, and analytics. These partners may combine your information with other data you have provided to them or that they have collected through your use of their services.
You may withdraw your consent at any time in accordance with the procedure described in this cookie policy.
5. Legal basis
According to the legislation, we may store cookies on your device if they are strictly necessary for providing the service you have expressly requested. For all other types of cookies, your consent is required.
6. Further information
Further information about Venue Pay, your rights, and the processing of personal data can be found in our privacy policy.
For inquiries regarding your consent to cookies, please provide your consent ID and date.
Your consent applies to the following domains: venuepay.dk / venuepay.net / venuepay.io.
Personal data
Processing of Personal Data at Venue Pay ApS
At Venue Pay ApS (hereinafter referred to as "Venue Pay"), we place a high priority on the protection of your personal data. We strive in every respect for lawful, reasonable, and transparent processing of your data in accordance with the European Parliament and Council Regulation (EU) 2016/679 (General Data Protection Regulation/GDPR) as well as national data protection legislation.
This Privacy and Personal Data Policy describes how Venue Pay collects and processes your personal data when you use our website venuepay.dk, including when using our products and services.
Venue Pay is the data controller and holds the overall responsibility for the lawful processing of your personal data.
1. Purpose of Processing Personal Data
Venue Pay collects and processes personal data about you when it is necessary to fulfill our contractual obligations, comply with legal requirements, or based on your prior and explicit consent.
Processing occurs, for example, for the purpose of:
- Establishing and maintaining a customer relationship with you
- Effectively and securely delivering our services
- Managing your subscription to newsletters
- Conducting targeted marketing (with consent)
- Preventing and detecting abuse and fraud
If our processing is based on your consent, you have the right to withdraw this consent, in whole or in part, at any time by contacting us via email at info @ venuepay.dk or by phone at +45 89 93 67 67.
2. Categories of Personal Data and Basis for Processing
Venue Pay only processes personal data if there is a valid legal basis for processing in accordance with Article 6, paragraph 1 of the GDPR.
The information we process may include:
Category | Type of Information | Legal Basis | Purpose |
Customer Profile | Name, email, address, organization | Consent and/or necessity for contract fulfillment (Art. 6(1)(a) and (b)) | Creation and management of customer relationships |
Newsletter Recipients | Name, email | Explicit consent (Art. 6(1)(a)) | Sending newsletters and marketing |
Technical Data | IP address, browser, language settings, error logs | Consent via cookie settings (Art. 6(1)(a)) | Troubleshooting, security, statistics, and personalized marketing |
By subscribing to the newsletter, you consent to our processing of your information for the purpose of sending newsletters and related communications. You may unsubscribe from the newsletter at any time, after which we will cease processing and delete your information.
3. Your Rights
As a data subject, you have the following rights under the GDPR:
- Right to information about the processing of personal data (information obligation)
- Right of access to the information we process about you
- Right to rectify inaccurate or incomplete information
- Right to erasure of your information ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing, including direct marketing
- Right to withdraw consent (without affecting the lawfulness of prior processing)
If you wish to exercise one or more of your rights, please contact us in writing at info@venuepay.dk.
Further information about your rights can be found in the Danish Data Protection Agency's guidance on the rights of data subjects, which can be accessed at www.datatilsynet.dk.
4. Complaints
If you are dissatisfied with the way Venue Pay processes your personal data, you have the opportunity to lodge a complaint with:
Danish Data Protection Agency
Borgergade 28, 5th floor
1300 Copenhagen K
Tel.: 33 19 32 00
Email: dt@datatilsynet.dk
Web: www.datatilsynet.dk
5. Third Parties and Data Processors
Venue Pay uses external data processors and third parties to provide certain services, including IT operations, newsletter administration, and analytic tools. In these instances, personal data is transferred and processed under the instruction and control of Venue Pay.
Data processing agreements have been entered into with all data processors, ensuring that processing occurs in compliance with applicable legislation.
Additionally, the website may contain third-party features, such as social media plugins (Facebook, LinkedIn, etc.), which operate under their own privacy policies. We recommend that you read these before interacting with such features.
6. Storage Period
Venue Pay only retains your personal data for as long as necessary in relation to the purposes for which the data was collected unless other legislation prescribes a longer retention obligation.
When there is no longer a legitimate and lawful basis for processing, your data will be anonymized or deleted in a secure and responsible manner. For example, your data will be deleted upon unsubscribing from the newsletter, as this withdraws your consent.
7. Contact Information (Data Controller)
Venue Pay ApS
Hattemagervej 10
9000 Aalborg
CVR No.: 45158705
Email: info @ venuepay.dk
Phone: +45 89 93 67 67
Website: https://www.venuepay.dk